No conflict is as bad as too much conflict
If you’re not excited about the product, who else is?
make feedback easy and unobtrusive
A couple isn’t married until they’ve had their first fight
If they don’t argue, you don’t have a team, you have henchmen
You have to know what success and failure look like
Turn the team lose, and don’t care if you succeed or fail. The results will surprise you.
Never judge and punish. Always be willing to adjust resources
Experts are people that recognize their mistakes sooner, and get out of them quickly
The key to power is to find opportunities to share it
Become a role model to your team
Turn objections around. Invite brainstorming
Book recommendation: The one-minute manager